Shipping policy

Thank you for shopping with us! We are committed to delivering your coffee fresh and on time.

Order Processing

• All orders are processed within 2–3 business days after payment is confirmed.
  
• During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Fees

Shipping costs are calculated at checkout based on your delivery address.
We offer free shipping on orders over [insert amount].

Delivery Address

Please ensure that your shipping address and contact information are accurate before placing your order. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete address details.

Shipping Delays

While we strive to deliver your order on time, delays may occur due to weather conditions, carrier issues, customs clearance, or other circumstances beyond our control.

Damaged or Lost Shipments

If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery (or the expected delivery date for lost shipments). Include your order number and photos of any damaged items so we can assist you promptly.